Collection and Use of
WCOIL collects personal and contact information from all customers in
order to better service their needs with accurate billing, technical
support responses and increasing services. All general information
collected from our customers is with the customer's knowledge and is
requested via a live person. Additional data information collected may
include amount of bandwidth used and or other network related
information as well as telephone numbers for inbound and outbound
calling and services used for VOIP customers. WCOIL may use, disclose,
or permit access to your customer information in these circumstances
only : (1) as required by law; (2) with your approval; and (3) in
providing the service from which the customer information is derived.
WCOIL does not share identifying information (like Name,
address, phone numbers or any other data collected) with other customers
for any reason without written consent (Opt In) from the
original customer that they are issuing consent in accordance with FCC
Rule 47 C.F.R. S: 64.2009(e). In instances of joint services, WCOIL will
provide demographic and general information on customers without detail.
WCOIL customers will receive notifications via email of new services,
service changes, or planned outages not considered SPAM.
WCOIL does work with affiliate companies to provide services such as
cable, DSL. All affiliates are provided with identifying account number
only for service purposes. No personal information including billing
information is disclosed.
All WCOIL on-line payments are secure and are not available to be
seen or accessed by anyone outside of WCOIL designated office.
WCOIL User and Client Web
WCOIL offers free web space for client and user pages which reside on
WCOIL's servers. WCOIL reserves the right to pull down any web site
which is deemed unlawful, distasteful, or unethical. WCOIL reserves the
right to refuse service to house professional web pages based on
WCOIL reserves the right to not service customers who have
demonstrated a past history of unlawful practices on the internet or
breaking of WCOIL policies. WCOIL also reserves the right to correspond
with local law enforcement agencies in the event WCOIL identifies
unlawful actions being taken.
All information that is disclosed on user and client personal web
space is the sole responsibility of the user or client. WCOIL is not
responsible for our user's or clients views or disclosures. It is
advised to use caution in divulging personal information for public
WCOIL has security measures in place to protect the loss, misuse, and
alteration of the information under our control. While we make every
effort to ensure the integrity and security of our network and systems,
we cannot guarantee that our security measures will not attract
professional "hackers" from time to time to attempt to illegally
obtaining this information.
WCOIL offers Members the opportunity to access or modify information
provided during registration. To access or modify such information,
visit MY WCOIL on the WCOIL web site.